Make sure that you. I’ve just moved into a new flat and obviously made sure that virgin was compatible with the property (which they said it was) before buying it. It drops out to slow white flashing from time (as if it is trying to reset) and then goes back quick yellow flashing. Attaching the outdoor wall socket picture for reference. WiFi down and after following steps to reset the hub light is now flashing green. I went out for 2 hours and came back to a flashing green power light, a flashing green internet light and solid green WiFi light. The connection lights will appear orange on both devices, before eventually flashing green. Software updates are downloading slowly when the green status blinks slowly. Done a few reboots, checked all the cables and connectors multiple times (all tightly screwed, no loose cables) and nothing seems to resolve the issue. Wi-Fi pod flashing blue. Off: WPS is not in use. Options. I’ve just arrived back home and the WiFi light on the hub is on green, but the main hub light is flashing green. I’ve turned it off and on Ive done a pin reset and it is still flashing. It alternates between a solid wifi and lower green light symbol with flashing green arrows and another state where the wifi symbol is solid, the lower bar is. QuickStart, set up and connections. I've checked the network log and there's a lot of warnings - 5169887. I’ve installed 3 maybe 4 VM Hub 3 wifi boxes before but I’ve never experienced this issue. Options. So try. Call 0800 953 9500 (option 3) – you will need the Hub serial numbers/MAC addresses off the barcode stickers and also your account number. Broadband. Make sure there aren’t any damaged wires/cables. 3) Depending on whether the player starts by rendering odd or even frames, the flashing may (or may not) occur every time you play, start, rewind or. My samsung galaxy s i9000 connects to my virgin media super hub but without internet access. Thank you for updating the thread RoneyCervinski. The previous technicians ha. Cowshat. A power adaptor to plug into the Stream box and a power socket at the wall. It isn’t on during normal use, but turns red if there’s a problem. on 22-04-2023 15:55. I do not have a virgin media connection box - could this be the issue? 0 Kudos Reply. Two LEDs on each RJ45 LAN socket (left = amber. It continued to flash. . It's been doing that for around 45 mins now. Flashing green ring. If the Hub is working okay, just leave it. Options. WiFi box has had a flashing green light all day. Any ideas to get th. I have plugged everything into the wall on the 26th and been on calls for the past two days with t. Virgin Mobile. It is an electrical surge suppression device & should not be removed. **TV:** Samsung 55" Q95T. Manage Your Account. Turn on the router after completing the above steps and observe if the Power Light continues to flash green. Just got an upgrade to a 1gb connection with a Hub 5. The Intelligent WiFi Plus is a welcome update from Virgin Media and I’d encourage anyone on the aforementioned plans to give the customer service line a call (0345 454 1111) and get the upgrade. Options. It can be quite frustrating when your internet goe. Our internet connection is working though, generally 40mbs - yes it's slow but is quite normal for us. on 09-09-2022 21:47. I have just done the self quick set up. My Virgin Media App. Phoned tech on 06/04 20:35 and they stated "sending special ping. 2. Green flashing is a firmware update in progress. com A flashing green color means the device is downloading a software update. Phone. Find out moreVirgin Mobile is a provider of postpaid and prepaid wireless voice, text and data communications services throughout Canada. The base light on right corner was red this morning so I restarted the hub and it is now blinking green but still have no internet nor phone and can't even connect locally to the hub now. 2) It is common to all hardware, drivers and operating systems, including windows. If that fails: Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. I went out for 2 hours and came back to a flashing green power light, a flashing green internet light and solid green WiFi light. An Ethernet cable – The. The light went normal at first, solid white, then flashing white, and then it turned flashing green. Manage Your Account. This flashing green light indicates that the Hub 3 is connected and operational. The green light might be flashing because of a faulty link. . Now will not connect at all. If so try two things. please help!Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Account - Cable. Had a power outage yesterday in the morning, and ever since then I’ve had no Wi-Fi. Stay safe online. For the last two weeks my virgin broadband has cut out at approximately the same time each day, from 1330 to 1730. So no where to call and no help to find until to morning. Here are some examples of a bad WiFi setup: The WPS button is just above the Virgin Media logo. It’s like a. Thank you for your post and welcome to our community forums. Disable HDR+ Mode. No downtime reported in our area either. Any help is wecome. No Virgin Hub 3 Lights on at all. Options. I got the kit today and tried to install it. Having a similar problem to other users - our Hub 3 router is showing a green flashing light (the wifi icon is also glowing green). Check for a known local fault on 0800 561 0061 - it is an automated service. The flashing green arrows mean the Virgin Media Hub 3 is currently getting a software update. Hi, I had just received my broadband and had been setting it up and now for the last hour the router has been flashing green but the top green logo that is the wifi logo has been a solid green the whole time I don’t know if there is an issue with cables or if I’m being impatient but my wifi says acc. _____________. Dave. Don’t worry if you can’t, because we’re here to help you know your Rs from your symbols. How to fix Stuck / Frozen Virgin Media V6 Box with Green / A…I've a flashing green light on my hub, no broadband or phone. The reason that your Virgin Media router is flashing green is that it is searching for WPS. - 5037035Flashing green lite on virgin modem Virgin media flash wifi light . Check Cables: Make. We are happy to hear this is now resolved but do please reach back out if we can assist in the future. turn on the box goes solid white then starts flashing white for a min the just starts flashing blue constantly. Hi I have a Hub 4 and for the last 3 days my hug has been flashing green with only very rarely turning white for a minute then going back to green, I have checked outages in my area for there to be a TV issue but nothing on the broadband section. Sometimes it's solid green and then starts flashing then goes s. Been over a hour now and still - 4931140Lights - stopped working on box in Virgin TV 360 Friday; V6 box constant red light in Virgin TV V6 a week ago; Red diagonal arrows and wifi symbols are red on my TV box. i have looked at the network log doesn't look good. Hi @Travelinsoul . Checked all connections. Flashing green ring. Tudor. Ask Your Question Fast!. Flag for a moderator; on 20-11-2022 20:37. Rebooted several times, and waited for hours to download the update. Options. Everything has been connected and the base light has been flashing green for 3+ hours. GreenArrows. Red, Flashing, Off. This morning at just before midday it turned off and back on and has had a green flashing light since then. Virgin were doing some work in the area end of last week. I've attempted unplugging, checki. or maybe Tuesday. . I’ve followed all normal procedures to manually correct including pin restart, leaving without power for five. Event Type Code: 5; Chan ID: 33; DSID:. Note: the red light on the Virgin Media Hub 4 has a different meaning to the one on the Hub 3, where it indicated that the router was overheating. My Hub 5 has been flashing green (Updating) all day. I do not work for VM. Keep on getting useless updates from virgin media. App can’t find the Wifi Pod. Now it is giving me the Green flashing power light with the solid green Wifi light. Virgin Media; My Virgin Media; Shop;. Try our TV troubleshooting tool now. We had a Virgin broadband outage for most of Saturday, and since then the Hive hub wont connect to the Internet. All my cables are. Step 2: Go to the Home screen and select ‘Settings’. . on 16-12-2022 14:49. VM BB TV Landline. Take care, Nat. or maybe Tuesday. When working normally the power light will be on and the connection light will be off. Chatter and natter. I couldn't call Virgin for help due to the signal where I live being down the past few days and could continue to be down. Thanks - 5270162. Hi All. Virgin Media Hub 5 WPS Light. It's first time I have this issue. Make sure all cables coming into and out of the Hub are pushed in firmly. Telephony in modem mode showed Disabled. Virgin Media customers do this when their Wi-Fi doesn’t work properly. I’ve check all the connections and no joy. This is ever since Virgin media were doing some exciting, yet unspecified, maintenance work in my area, last Wednesday. How To Stop The Green Light Flashing On Virgin Media Box. The wall socket and wiring was alteady done on the property by the previous tenant. After that it starts the process over again and reverts back to the green. Find your router’s power button and press it to do this. Then switch it back on. Checked with Virgin Media site (and the automated telephone line) both saying there are no issues in the area, but when you connect to the Hub. Switched On Families. Account - Mobile. None. 2 Green Flashing Arrows. 0 has four LEDs; Internet, Wi-Fi, basic light and WPS button. I am sorry to hear your are experiencing an issue with the Hub showing a green light, we will be happy to. To fix a TV green screen: Unplug your TV from the wall and wait 60 seconds. I need help flashing a virgin mobile phone to metro pcs (lg optimus v virgin mobile to optimus m metropcs. Moved into my new house a few weeks ago and was delivered a quick start kit with Hub 3 yesterday. 1) The "green flashing screens" is a very old "de-interlacing" bug which has persisted in VLC player for years. Tech installed a custom splitter, 1m of cable for broadband and 8m of cable for TV. This light will only appear when connecting a second pod. I just rescrewed the cable into the back and checked the connections leading up to the wall socket. I’ve installed my hub 3 router for the first time today and the green light just keeps flashing. Options. No virgin socket in QuickStart, set up and connections yesterday; Green light flashing, set up in QuickStart, set up and connections yesterday; Flashing green power light and solid green Wi-Fi light in Networking and WiFi Monday; Internet down/Restart between midnight/1AM in Networking and WiFi Sunday; Broadband. The faq says: This means the Hub is on, but your WiFi isn’t. Virgin Media;. When your Virgin Media router lights are flashing green it means the router is updating its firmware. Tuning in. Green flashing base light for hours, no internet. . Hi I have had the same issue. Home Phone. If there is an area fault, VM won't send a tech until it is fixed or they may book one for you and another part of the VM system might automatically cancel the visit while any general fault is in place. Hello, my network died at around 3am and this morning have tried to reboot and now have a green flashing light and still no service. Since then I have checked the physical connection and rebooted the hub multiple times but no change. My box has a solid white light and flashing green arrows. Forum; Apps. Have tried to check all the cables connected inside it - done v. Find your router’s power button and press it to do this. Solved: Hub won't reset no matter how long i hold the resetting button for, no wifi signal, no connection with the cable as well. I have had 2 bricked hub4s and now a newly installed. plz. I don't know what the other small light is for. Restart the hub by removing the power cable and then reinserting it. Virgin Media; My Virgin Media; Shop;. Just alternating Green power button flashing / green arrows flashing then red arrows briefly and back to Green. You need to verify that the white coax cable from Virgin Media’s wall sockets is also tightly connected to the Hub. Hi I have a Hub 4 and for the last 3 days my hug has been flashing green with only very rarely turning white for a minute then going back to green, I have checked outages in my area for there to be a TV issue but nothing on the broadband section. Virgin Media Hub 5 Light Status Overview. I presume you are referring to a 'message waiting' indicator on the phone which is flashing (even when you have no messages). Get to know the 360 remote, simply checkout the below which explain what each button on the remote does. . The other 2 are unusable, so we will need replacements. comAll seemed to be going fine however once the internet light started flashing green, it hasn’t stopped! Both the main light and wifi light are solid green and have been for hours. This issue has been a pain for the last 6 months, also since the green flashing has occured and even though everything seems fine after, the BQM monitor can't see me until another reset occurs. see this. Your Hub is offline for some reason. Options. It will also flash when the Hub is downloading new. However, if you see a red light, it means that there is a problem with your internet connection. Check for any loose connections. One issue that is commonly encountered is a. I'm not sure what else i can do to fix this any help would be amazing. Switch on the power button. Just keeps resorting back to flashing green. This issue has been a pain for the last 6 months, also since the green flashing has occured and even though everything seems fine after, the BQM monitor can't see me until another reset occurs. There are no local issues in the area either. However, the Hub is just flashing green and I don't have any net access. An HDMI cable that you’ll plug one end of into the Stream box and the other end into your HDTV. If you’re using a splitter, make sure that’s firmly connected, too. Red flashing arrows is an indication that the box has lost the connection to your Virgin hub & hence the internet. 15/10/16 - 10:12 in Virgin Media Broadband #1. My post code is W13. . The setup guide says it will flash green for a bit bit will then turn solid white one finished connecting. My Virgin Media App. - 5258622. . We’ve just moved into a new student flat, which was confirmed to us to be Virgin compatible as previous tenants have used Virgin here , however after the initial setup there is a green flashing power light and a solid green Wi-Fi light, but the Wi-Fi is available to connect to, but when the power light goes. Joining in. Community Experts online right now. The most common light you’re going to see on your Virgin router (hopefully!) is a green light. When the power light is solid white, it indicates that the hub is on and working correctly. . Manage Your. All cables are firmly connected. After doing all these steps, the Hub will have stopped searching for the WPS, so now the green WiFi light will stop flashing. QuickStart, set up and connections. Did a normal restart and it was fine, then it went off again. Solid green: The Hub 3 is connected to the internet. Even phoned VM to activate the router and got a text confirming it has been activated. Thanks for the update. Phoned tech on 06/04 20:35 and they stated "sending special ping. If there are no issues it would be best to check our WIFI pod help page here. 1 ACCEPTED SOLUTION. Hi, Curious if anyone has had a flashing green light on the Hub 5. Welcome back to our community forums and sorry to hear you had this issue with your hub. Obv this means I have no internet or tv. Hey. 08-01-2023 22:03 - edited 08-01-2023 22:06. booked another engineer but only appointment avaialble is for Friday 😡. I googled the meaning of flashing green and they said it is updating the firmware, then I just let it be that way for the whole afternoon. on 18-09-2023 15:45. Browse Virgin Media Virgin Media Community. If it's set to ON then people do see a blackout when the 360 or HDMI reconfigures for the difference in frame rate. If its the latter it is more than likely an activation issue, which customer services should be able to resolve over the phone. I work from home and like many, rely a lot on a. on 16-10-2022 11:34. Tuning in. With the Hub powered on use a paperclip, or a mobile sim slot tool and perform a pinhole reset by keeping it pressed in for a timed 60 seconds. Flashing green: WPS is active and searching for devices to connect. WiFi LED This fl ashes during setup, then stays green for 2 minutes when you’re done. If you need any further help with this, please let us. Despite occasional problems, Virgin Media has deployed these hub units because they are easy to use and relatively reliable. Turned the TV off and then on again and the blinking sequence started as explained above. I've plugged everything in and checked that all the cabling is pushed in tight. This, and the green bar flashing with internet lights solid. i haven’t pressed the wps, i’ve tried turning it off and on again, i’ve also tried the pinhole reset but nothing has worked. flashing green light . Have tried resetting: holding reset button for 60 seconds; no dice. am having to use mobile! I have followed the reboot protocols from the instructions in the box. Virgin Media is one of the leading telephone operators in the UK. but no internet flashing light. on 30-09-2020 17:56. Virgin Phone Switchover. This means that the Virgin Media Hub is on. No ongoing issues upon checking in mobile app and website. mp4 and bring that video into another project, it displays the green and pink bars after rendering. In response to Georgiahx. I pinhole reset several times. . 2 Green Flashing Arrows. Virgin Phone Switchover. It is important to note that each type of Hub has light codes that show the status of various internet services. Our broadband went off at lunchtime today and we have green flashing lights on the hub ever since. About 1 month ago the light turned green on my hub 4 and it started losing the broadband signal. I got the green power light flashing and WiFi light is green. First thing is to check for any “known network faults in your location - Try in 2 places. Welcome to Virgin Media, home of Superfast broadband, TV, landline & mobile deals. Hi Zach frustratingly the hub still flashes green until today. 1. Teams meetings keep freezing. Called VM for activation and checking. Don’t switch the router off until they stop flashing or you’re asking for a world of pain. Options. Once again, the service checker shows no fault, my account says broadband works great, but yet again I'm unable to have internet and stuck with the: "Registration Failure", No Internet Connection & a Flashing Green/Yellow light from my HUB4. Sort the first V6 box yourself > Let the 2nd V6 box upgrade itself > Install any Virgin TV 360 Mini box. Telewest wall socket: no visible power to be switched on. After investigating I did find this logs: 17-10-2022 07:49:30 notice CM-STATUS message sent. I’ve reset the hub and checked all connections countless times and still nothing. In either Mode the red power light is an indication of over heating and most not be ignored. I got my new hub 5 at 5th and managed to install it at that day. Our internet connection is working though, generally 40mbs - yes it's slow but is quite normal for us. If it’s flashing green, it’s starting up. Hey folks. Home Phone. Started yesterday and mega slow internet. How to pay my Virgin Media bill. Hello, I received my activation text but didn't realise it said to set up within 12 hours. 0 and after setting it all up, the power light has been flashing green all day. Do a Hub “pinhole reset” - first make sure the 2 passwords on the Hub sticker are still there and legible first ! Disconnect any ethernet cables from the Hub (leave the coax connected), and then with the Hub still "switched on" throughout, press pin in firmly with paper clip/SIM tray tool or similar. Options. Within the past few weeks VLC has started flickering green when playing DVDs. Hi @Bull76, Welcome back to our Community Forums! Thank you for your post and I'm sorry to hear that you're seeing a yellow flashing light on your Hub! I've taken a look at our systems and I can see some issues with both Upstream and Downstream power levels. Have you been able to check our service page here to see if this is due to any known network issues in the area. Thanks, that would be great if possible and I am happy to return the faulty one if it helps virgin find out what went wrong with it. Virgin Mobile. Both have had the wifi light continuously. New Hub5 with incorrect wifi password on set up QuickStart, set up and connections. After spending 8 hours of waiting it's. on 31-10-2022 17:07. Another potential fix for the flashing green light problem is resetting your Virgin Media hub. DO NOT reboot the hub but allow it 8 to 10 minutes to boot up and settle down. Telewest wall socket: no visible power to be switched on. It isn't on during normal use, but turns red if there is a problem. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. It has done for over a couple of hours now. Engineer booked for Friday but I have no data left and need to WFH. After a short delay and several lengthy phone calls to the Customer Service team, my Quick Start box arrived at new property yesterday. fish tanks) Away from baby monitors and cordless phones. Phone. customer support not sure what the problem is. In some cases, the issue may not be with the white connector cable but with the hub power supply cable. I have had a new Hub 5 fitted for just 2 weeks now. Point the 360 remote towards the box; Press and hold the TV and 0 button for 10 seconds - this should force pairing; Did that not work? Press and hold the TV and Rewind button for 10 seconds which will factory reset the 360 remote. I've recently installed my quick start package and since then the hub has been flashing green, i have reset it and made sure all wires are in tight as well as in the right places. This means that the Hub is probably switched off, or the wall plug is, or both. It’s been reset, restarted numerous times and still doesn’t work! Homeschooling and working from home is just a nightmare!! Sick to death of su. Customer Support are on 150 or 0345. It may be stuck in an update loop. One of the smaller lights is a WiFi symbol so I don't expect that one to light up as it is not connected to WiFi. It really astounds how virgin can get away with using such poor equipment. Can anyone provide a solution (other than calling out an engineer for now). Green arrows flashes for 30 seconds and the power button flashes green and this continues. Step 3: Select Controllers > Fire TV Remotes > Add New Remote. Check the green arrow in the top right corner of the router to see if it is connected to the CMTS. We would like to show you a description here but the site won’t allow us. I’ve reset and rebooted the hub multiple times, unplugged and plug in all cables from both sides multiple times and I’m just getting no Wi-Fi. I've changed the renderer to the "software-only" setting but the issue still pops up intermittently. Options. Password Issues: Double-check your WiFi password. Options. If you don't see the flashing green light, then you may need to check the connection between your Hub and the Virgin network. 0 green light is blinking. Checked area faults. Options. We would like to show you a description here but the site won’t allow us. A steady white light A red light A blinking red light A dim white light A slow flashing green light A green light A blue light A flashing white light Noticing different. SpeedI went to work this morning and my hub/WiFi was working fine. Called customer services but could not help due to they are having issues themselves and cannot check broadband iss. Avonline installed all the external wiring about a week before but the 2 white boxes inside my house were installed by virgin media. 0 and after setting it all up, the power light has been flashing green all day. We would like to show you a description here but the site won’t allow us. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. If the light is red, it means there is an issue with your internet connection. GreenArrows. Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. Equipment activation on 0800 953 9500. Now the issue is back after 4 days or so. It's also an indication that the Hub is receiving a good signal from the Virgin network. My Virgin Media App. I can connect but there is no internet connection. Tried to set up today and just a green flashing light! Please help, working from home. Hello, WiFi HUB 3. Most likely this is a failure of the multi-colour LED control circuitry, but because this light is also the overheating indicator when red, it isn't acceptable to have the LED malfunction. I have checked the service status in my area and it says no issues. and tells you of more local issues down to street cab. Hi all I have a Hub 3. Check for a known local fault on 0800 561 0061 - it is an automated service. In Modem Mode the power light should be magenta. Hi, My hub 3. 0 Kudos. Manage Your Account. The box is a safety isolator. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives. internet was back up and running yesterday so cancelled my engineer appointment. called customer svc who are sending a pod. The setup guide says it will flash green for a bit bit will then turn solid white one finished connecting. When the WPS connection is successful on your Virgin Media router, the light ring will stay solid blue for 20 seconds. Re: Flashing green light hub 5.